Even the best school activity fund software can fall short without strong support. Treasurers, secretaries, and bookkeepers face unique challenges, and quick, knowledgeable help makes all the difference.
Great support empowers you, and keeps what should be simple, simple. At TrackYourFunds, we stay adaptable and responsive—so if anything arises, you have a team of experts ready to help.
Want to experience support that puts your school first?
Book a demo with a TrackYourFunds support specialist →
Why SAF Support is Critical
1. Most of Your Users Aren’t Finance Professionals
Many club sponsors, school secretaries, and other educators aren’t trained accountants and need clear, intuitive tools. If you choose TrackYourFunds, you can rest assured that our support specialists are on hand and are developing new features for the real issues our clients face.
2. The Mistakes Made in SAF Handling Have Real Consequences
Delaying reimbursement, risking compliance, and failing audits. Poor support lets mistakes slide. We protect you from mistakes with intuitive features that work proactively.
3. Your School’s Staff Have Limited Time for Finances
Problems often come up when it’s crunch time—you’re closing books, cutting checks, or in the middle of reconciliations. A delayed response can derail deadlines.
What Great Support Looks Like
1. Responsive. Human.
Great support comes from humans, not bots or generic call centers. Most of all, it doesn’t make users feel bad for asking.
2. Specialized for K-12
A support team that understands your structure can help train and guide your staff to empowerment. We were once professionals in the school system. Not only do we understand your unique challenges, we’ve also lived them. You need a solution, and we are dedicated to providing one.
3. Proactive Help, Not Reactive Fixes
Great support gives fast answers. This prevents small hiccups from becoming big headaches. Our step-by-step guidance and intuitive workflows predict your pain points.
4. Empowering From the Beginning
We implement for you and train your team on-site (for an additional fee). You are investing in a great system with great support. Let us show you how to get the most from it.
Software That Works, and Works For You
Powerful features are only helpful if everyone knows how to use them. The right support team ensures that their system is doing the work for you—boosting morale and building trust within your staff.
Our simple tools are designed to reduce frustration.
The Payoff
SAF software is an investment in compliance, clarity, and confidence. When schools rely on expert support, their software adoption is smoother, their compliance is stronger, and each member of staff feels less overwhelmed.
TrackYourFunds is passionate about our tools and your experience, offering both excellent software and a team backing you every step of the way.
Book a demo with a TrackYourFunds support specialist →
